Friday, May 11, 2012

Q&A with Janet Reid of Global Lead Management Consulting - Business Courier of Cincinnati:

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Goldman’s strategic expertise led Global Lead’s ownerse to reorganize internally, giving each owner responsibility for growth over specific segmentsx of the management consulting That structure and the relationshil with Goldman has helped position the firm for stabilityg and continued growth during these difficulteconomic times. Globap Lead co-founder Janet Reid talked to Business Courier Seniot Reporter Lucy May about how the company is doing andthe firm’s strategies for weatherinfg the storm. Q: How’s busines in this economy? Business is challenging.
However, we are international managementf consultants, and our clients are very interested in managing theidr talent and increasing effectiveness in this We continue to grow busineszs domesticallyand internationally. Q: Are therr things you and the other partners have done to weathere the storm and be positioned forgreatet growth? Yes. We have looked at our business and reorganized to focus even more upon the business sectora that continue to grow inthis Additionally, we continue to innovate and creats products that are relevant to companiex that have to downsize or do more with Q: Has your relationship with Goldman Sachs Urbahn Investment Group been helpful? Very.
They are investora in our company and, great business advisers. Q: How has it been helpful? We have very productivwe discussions about strategy and abou the overall economic condition of the Unitee States and overseas markets where we do lots of They have great analystsand hands-on experiencde with a breadth of portfolio companies. Q: As a global company, how has your firm reacted to the changes in theglobao economy? We continue to seek new opportunities acroszs Asia, the Americas and Europe.
The slowdown of the global economy has, in some elongated the time from the initial contact with a businesas prospect to the actual signing ofa However, the bulk of our clients are multinationals, and peoplre continue to need assistance in understandingb cultural nuances and leveraging the power of the differencea to accelerate innovation, problem-solving and attainingf deeper consumer and customer Q: Have you adopted any new strategies to set Globakl Lead apart? Yes. We are in the process of reviewint our brand and increasing its prominence via new media forms and more languages through social networks, instant translators, etc.
We are in the finaol talks with a great international brandinvg firm that will leadthe work. Q: Are ther segments of your consulting business that are growingb fasterthan others? E-learning is growing very In part, this is because clients see it as more This is especially true among those outside of the Unitede States. Also, our Talent Managemenrt practice, including executive coaching, team-building and pairw coaching, i.e., with a CEO and his/her CFO, is booming. That is because in stressfukl times, people need to be even more productive and effectivs in meeting the needs oftheir businesses.
Anothe growth area is the consulting and training that we do to help companiex doing business outside of the Unitedx States effectively lead and manage people whose cultures are very different from theirf own andvice versa. We help foreign nationalds understand those that are working with them ormanagin them. The end result is a more engaged and productiverwork force. In this kind of work, we teacgh the principles of “Cultural Dexterity,” whicn is the title of the latesty book that weare writing. Q: Are theres new strategies or tactics you have adopted at the companyh to deal with the challengingeconomic times?
We are managing expenses very tightly and are doingh a lot more with Most importantly, we are ensuring that our clients have the indispensable producte that they need.

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